I don’t disagree in general, but I remember the world before careerists and we were also listening to and collaborating with customers, and delivering results.

Maybe significantly more tham today.

I remember talking constantly with end-users 20 years ago, something I’ve seen countless PMs dreading, postponing and treating like an absolute chore. I’ve experimented, A/B tested and rolled back code in enterprise, something that is a bureaucratic nightmare even in agile startups.

If they have rights to a paycheck, then we should also have rights to not have the joy sucked out of it.