Also, my search brought up this final response from Turkish, which infuriated me enough that I wanted to share:

"Thank you for your feedback.

At Turkish Airlines, we strive to provide all our passengers with the best flying experience possible and to make them feel valued at every stage of their journey. As giving our passengers who choose us on their travels the service they deserve and delivering this excellently are among our priority targets, we again have experienced how important your feedback is.

Through your feedback, we’re able to improve the services we provide. We’d like to thank you again for your support.

We kindly submit for your information and wish to host you better in your future travels.

"