What about hardware? If a part breaks, how long do you have to wait for a new one? (Insurance
costs for Teslas are extremely high because parts take so long to acquire).
How often does it break? (Tesla notoriously don’t use automotive quality parts, which reduces costs, and increases MTTF).
And who can fix it? Can you get service manuals for it?
Not every car is a Hilux, notorious for being extremely fixable, but every serious car manufacturer had a whole infrastructure for serious after sales support.
Tesla is still not there, and by choice. That was never a priority for them.
Never had a part break. I had a creaking noise from the boot trims and they were replaced quickly in a remote visit.
Waiting for parts seems to be an industry wide problem at the moment, and my anecdotal evidence supports this with many people I know waiting for parts for their non-EV vehicles. My colleague was without his Ford Puma for 2 weeks due to waiting on a part.
How often does it break? (Tesla notoriously don’t use automotive quality parts, which reduces costs, and increases MTTF).
And who can fix it? Can you get service manuals for it?
Not every car is a Hilux, notorious for being extremely fixable, but every serious car manufacturer had a whole infrastructure for serious after sales support.
Tesla is still not there, and by choice. That was never a priority for them.