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>I wish I could respond to denied applicants like a human, but the threat of legal action

... Legal action on what basis, exactly?



Not the person you're responding to, but if you give any kind of specific feedback, then you're effectively saying "Reason X is why I didn't hire you".

Dumb example, say you didn't hire someone because they wore a Marilyn Manson Antichrist Superstar shirt to an interview and you think that's not appropriate attire for an interview, and suppose you put that into your feedback for the rejection letter.

Now the candidate has a specific "I was rejected for this shirt". They might come back and say "Actually I'm a satanist and this shirt is part of my religion, so I'm going to sue you for religious discrimination". Suddenly you have a lawsuit on your hands, simply because you thought they were dressing unprofessionally.

Obviously this is a hyperbolic example and I doubt that there are a ton of Marilyn Manson fans trying this, but it's just to show my point: It's much safer to simply leave it vague with something generic like "while we were impressed with your qualifications, we've decided to pursue other candidates" email. They can maintain plausible deniability about the reasons they rejected you, and you don't really have fodder to sue them over that.

That said, I absolutely hate how normalized ghosting is in the job world. A candidate isn't entitled to a job, but I do think they're entitled to a response, even if it's just a blanket form rejection.




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