I wonder if we’ll eventually see people abandoning the digital reality in favor of real-life, physical interactions wherever possible.
I recently had an issue with my mobile service provider and I was insanely glad when I could interact with a friendly and competent shop clerk (I know I got lucky there) in a brick&mortar instead of a chatbot stuck in a loop.
Yeah I think it's a real possibility that people will disconnect from the digital world. Though I fear the human touch will become a luxury only afforded by the wealthy. If it becomes a point of distinction, people will charge extra for it. While the rest are pleaing with a brainless chat bots
I recently had an issue with my mobile service provider and I was insanely glad when I could interact with a friendly and competent shop clerk (I know I got lucky there) in a brick&mortar instead of a chatbot stuck in a loop.