Nope they aren't lying, but they lost me as a customer. My Arby's gift card lasted longer than my OpenAI credits, it's a horrible business model and I wish them luck, but I won't be a part of supporting bad models.

Several states banned expiring gift cards.

The gift card companies put up signs saying "never expires!" as advertisements in those states.

Ethics aren't exactly abundant with this stuff.

Don’t give them any ideas. Next time Starbucks will be popping up in the ChatGPT output, offering to convert your unused tokens to rewards there.

Standard for who? That's awful model that probably shouldn't be legal. They're already getting a free loan for a service that gets cheaper to provide over time.

At most, tokens should expire after years of inactivity and multiple warnings to reset the timer.

"I don't like this thing, so rather than not support that business model the government should make it illegal."

What's your argument? Surely you know that whether that's a reasonable position depends on what "this thing" is.

If "this thing" is a business model that puts money in an account and then makes the money expire, I think it should be illegal just like gift card expiration often is.

There's no reason to prefer consumer pressure against predatory practices. And their business would run just fine without that aspect. It's not important to their overall business model.