To generalise the observation: I've definitely shifted my own behaviour where I find coercive, obnoxious, or toxic patterns.
"Loyalty coupons" where the number of items bought to receive one free escalated on subsequent purchase? Stopped shopping at that store. I'm not someone's Skinner Box experiment.
Websites with increasingly user-hostile experiences (or moderator-hostile), o hai reddit and googs, yeah, eff that noise.
Manufacturers selling shoddy products and failing to support them? Bad reviews and shop elsewhere (though that's often quite difficult).
As the poet notes, "Rage, rage against the dying of the light."
"Loyalty coupons" where the number of items bought to receive one free escalated on subsequent purchase? Stopped shopping at that store. I'm not someone's Skinner Box experiment.
Websites with increasingly user-hostile experiences (or moderator-hostile), o hai reddit and googs, yeah, eff that noise.
Manufacturers selling shoddy products and failing to support them? Bad reviews and shop elsewhere (though that's often quite difficult).
As the poet notes, "Rage, rage against the dying of the light."
<https://www.poetryfoundation.org/poems/46569/do-not-go-gentl...>
(Dylan Thomas, whoever he was: <https://genius.com/Simon-and-garfunkel-a-simple-desultory-ph...>.)
I suspect metrics show benefits amongst those who tolerate such abuse. I'm curious how well exits are measured and assessed.
A.O. Hirshcman, Exit, Voice, and Loyalty: <https://en.wikipedia.org/wiki/Exit%2C_Voice%2C_and_Loyalty>.