Thanks! Video/audio quality is definitely challenging. We use a third party platform to handle our video connections, and sometimes the quality is great, but sometimes it isn't.

The QuicklyChat client doesn't work completely correctly right now if you don't have video, but I've heard a lot of feedback today asking for audio-only functionality, so we're going to look into building that in the next couple of days.

Thanks for the suggestion about the FAQ. I'll go ahead and make that change now.