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It always boils down to how many users you want to engage with your product.

The reality is that you can create a great product that engages with users, using transparent processes that can be tinkered by and with a ton of free customization features, you will lose a huge amount of market share to a competitor with a more simple interface (and probably a less efficient and more complex machinery behind it).

> As someone who is constantly learning new things to try and stay current, fights for the right to repair and uses FOSS whenever possible, I just can't get behind the thinking that brings is to the conclusion that marketers should be making these kinds of decisions based on convenience.

You and marketers have very different priorities and targets, of course they don't reach your same conclusion




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