This is a good point. I would expect that a device like a SAN is just sending telemetry/logs/diagnostics back to the mothership for support purposes. Having a a persistent tunnel kinda of sucks and I much prefer something like shell access being done over a remote support/screen sharing app so I can see what they are doing. Previous security fiascos like the Solarwinds hack come to mind and an attacker could have a foothold inside a trusted/internal network.
To be properly paranoid, I would allow the device to send telemetry and diagnostics, but only through my proxy. The outbound stream can be as encrypted as they want, but I will demand the ability to decode the answer, and decide whether I let it come back to the box.
I wonder how many vendors would agree to offer this, and how much more would t then cost.
(If you update software from the vendor's resource, all bets are off, because you just run their software which can do anything your security measures would not prevent it from doing. You have to very seriously trust the vendor of your OS, if you may be a high-value target.)
Nah. I’ve seen similar stunts pulled off with companies like Microsoft.
Sales teams who believe a full funnel is in front of them are capable of incredible feats. You need to have the aircover and willingness to scorch the earth.