well I am definitely to blame though it still makes me sour. When I created the account it was a time when the issue of corporations abusing your information was a hot topic. So when I created the account I was in the mindset that I should not give all my information to any company so I made up my details. So I did not have a real name it was obviously fake and I used a fake birthday. I had all this information but I strongly believe they realized my name was a fake and cut me off. I tried to do the reset link but it never worked. Still to this day I get the occasion email from that account as I did set it up to forward to my gmail. Just yesterday I got an email about verifying my insticart account and it was not me. I am still bothered years later that I was logged out and my password that I am sure i knew did not work. I feel like they forced me to try a reset and when I did it failed. That was my first email. I wish I could get back in. I screwed up with the fake info. I was young. I have given up and don't think there is a fix at this time, it has been years. I have grieved and moved on.