https://aibusiness.com/nlp/openai-is-developing-ai-agents probably. But I'm not sure how much they need to innovate on that front. There's good agents progress happening everywhere around already. OpenAI could provide some options to make it faster/cheaper, and running the workflow internally would make it faster, but... doesn't feel necessary.
> AI agents differ from robotic process automation (RPA), which still needs developers to manually code steps needed to complete a task, Luan said.
OK, so it's robotic process automation then (aka screen scraping / UI automation), just without the hand-written automation code.
My frustration with the term "agents" is that it can mean a lot of different things - but people always seem to assume that their own personal definition is the same that everyone else is using.
