This is counter to my experience - my daughter has received fantastic care. We have regular time with the endocrinologist and get phoned up inbetween clinics. They have provided a closed loop system and all the backup we could have asked for.
I agree about Glooko, it's not as good as diasend was.
This was my experience when I was first diagnosed, too (minus closed loop - it was the early 90's). They put more effort in with children, as it's a dedicated team. Same as gestational diabetes care.
Expect to start having appointments cancelled and to go years without hearing from them once she is passed to the adult diabetes team.
I agree about Glooko, it's not as good as diasend was.