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Heavily,

Call summarisation at scale, for further insights of key topics/sentiments for diarized & fused channel call data

Lead mining quality improvement by asking questions instead of merely classification

Internal simple RAG chatbot across ~1000 PDFs, not yet down the GraphRAG route

Better chatbot experience over RASA

Contract mining for speeding up mundane governance tasks



I’m curious, which software do you use for the lead mining quality improvement use-case you mentioned?


Mostly Mistral/Mixtral models in addition to Whisper.


how do you know the caller didn't mention anything confidential if you're only seeing it after you send it to openai?


Where did you find OpenAI in my reply?


Would love to hear your feedback once you do try GraphRAG.




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