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The implicit social contract with gifts goes both ways. You got it as-is, don't expect a commercial relation.

If you run into trouble with your gift, and you need it fixed by a particular deadline, either fix it or pay someone to fix it. If you find documentation lacking, write it. If you don't like the release process, write your own. If you want support for hardware I don't have, either find someone who has it or give me the hardware.

To date, I've seen two product managers from remarkably large companies ask for status updates on a feature because they have other internal features that need it. You don't get to ask for status updates on gifts. You want something tracked on a neat timeline? Great, put it on your team's Jira and get it done.




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