I have found, and advise teams I lead or work with, that the tool absolutely does not matter because it is the discipline to use the tool consistently that makes a difference.
Now, having said that, shoving jira down peoples throats with all kinds of rules around tagging and whatever wears people out.
So, yes, a text file, a google doc, linear or a few post-its on the wall.
This is very true. I guess I was thinking about all the times new people join a team and want to make changes to the team to fit the tools they prefer (including when a "big org" person rolls in wanting JIRA).
Toil and friction are killers.
In "Secrets of Productive People" Mark talks about building systems and that the lower level / background things should be reliable and without friction.
"Good systems for simple administration will free your mind for more productive work. Ideally you shouldn’t need to have to think about the lower-level stuff at all. Thinking needs to be kept for the high-level systems, which will be designed to fit each particular case. But even then the aim of designing a high-level system is to avoid eventually having to think about that system too."
Logseq is one of the only tools I feel different about.
The per item line entry combined with a basic plugin to auto tag based on the words you type and existing tags, has been a game changer. I can simultaneously tag one line to multiple things without having to go the point of filing or adding them to each.
I run it without any modifications from the default and it has been working quite well tbh. I'm pretty far from being a "power user" of obsidian though, it's literally only a note taking tool for me.
Now, having said that, shoving jira down peoples throats with all kinds of rules around tagging and whatever wears people out.
So, yes, a text file, a google doc, linear or a few post-its on the wall.