Obviously my profession gives me a ton of bias but in general it seems that for most people the squeaky wheel gets the grease and once a project is working it is ignored until it stops working again because there are only so many hours in the day and management has an infinite list of demands...

And then it breaks 2 years later and I'm called in because the person who wrote it left and no one else knows how it works because they didn't write any documentation etc etc etc