In general, Apple would solve that problem by recommending you plug an Apple computer into an Apple monitor.
The Apple ecosystem is well incentivized to make all of their pieces work with their other pieces. The Windows ecosystem is pretty decently incentivized to make things work together in general (In both directions... Windows suffers in sales if there's some popular hardware it won't work with, and popular hardware suffers in sales if it doesn't work with Windows).
One certainly does run into the occasional Dell monitor with Apple laptop problem that you then need a couple of insider specialists to address. But I've not really been sold on the notion that The open ecosystem is strictly superior in that sense... In theory it is, in practice you can't be an expert at everything and there's no guarantee anyone's going to come along and care about how to fix your particular Dell / Linux distro configuration.
How does the monitor thing relate to what I was saying? In my case, I'm saying that Apple's tightly-coupled, app-OS-cloud integration means I have no ability to see what's wrong (and I'm positive the minimum wage phone support guys will not be able to escalate a bug like that to Engineering and get it fixed). My point was even first-party walled garden stuff doesn't work right, and having no access beneath the GUI rules out anyone outside being able to fix it. I get your point though that the 'right person' who could use that access to more obscure things may be rare anyways.
The Apple ecosystem is well incentivized to make all of their pieces work with their other pieces. The Windows ecosystem is pretty decently incentivized to make things work together in general (In both directions... Windows suffers in sales if there's some popular hardware it won't work with, and popular hardware suffers in sales if it doesn't work with Windows).
One certainly does run into the occasional Dell monitor with Apple laptop problem that you then need a couple of insider specialists to address. But I've not really been sold on the notion that The open ecosystem is strictly superior in that sense... In theory it is, in practice you can't be an expert at everything and there's no guarantee anyone's going to come along and care about how to fix your particular Dell / Linux distro configuration.