> r: Following this guide will require modifying internal files on your Sleep Number hub. This will void your warranty
People, stop spreading this BS.
Just like those stickers that say "warranty void if removed" are not legally enforceable, nothing "automatically" invalidates your product's warranty except misuse or poor maintenance.
If your Smart Bed stops working, you having poked around in the controller does not relieve the manufacturer from their warranty obligations (including implied warranty.) The onus is on them to prove that you damaged it, subjected it to "unreasonable" use, or did not properly maintain it.
You fry the bed's brain trying to hook up a JTAG when you accidentally bridge 5V to a 3.3V logic circuit? That's on you.
The controller fails because the power supply blows? The fact that you installed a JTAG header, googly eyes, and painted it pink is irrelevant. They need to fix your shit.
Even if you modify the firmware, it's on them to prove your modifications caused the failure.
Would you expect to have your laptop's warranty invalidated because you use it to game (which generates lot of heat)? Of course not. How about if you install Firefox? Or install Linux? Again, of course not. So why do you think the rules change just because a device is "dumber"?
There's a difference between law on paper and law in practice. If the manufacturer refuses to honor the warranty, there's very little customers can do.
People, stop spreading this BS.
Just like those stickers that say "warranty void if removed" are not legally enforceable, nothing "automatically" invalidates your product's warranty except misuse or poor maintenance.
If your Smart Bed stops working, you having poked around in the controller does not relieve the manufacturer from their warranty obligations (including implied warranty.) The onus is on them to prove that you damaged it, subjected it to "unreasonable" use, or did not properly maintain it.
You fry the bed's brain trying to hook up a JTAG when you accidentally bridge 5V to a 3.3V logic circuit? That's on you.
The controller fails because the power supply blows? The fact that you installed a JTAG header, googly eyes, and painted it pink is irrelevant. They need to fix your shit.
Even if you modify the firmware, it's on them to prove your modifications caused the failure.
Would you expect to have your laptop's warranty invalidated because you use it to game (which generates lot of heat)? Of course not. How about if you install Firefox? Or install Linux? Again, of course not. So why do you think the rules change just because a device is "dumber"?