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> Why it matters: Worker shortages and inflation continue to bedevil the restaurant industry — even as it enjoys record sales.

Have they tried higher wages?



Restaurants are a very thin margin business, and prices at restaurants are pretty high already.


Sure, but robots won't exactly be cheap either.


And of course it's possible that some categories of restaurants just become less attractive to consumers over time.


we can treat them like we used to treat humans, at least until they become sentient. if this makes you uncomfortable i'm with you


The initial installation and setup of robots won't be cheap. But the ongoing costs will be vastly cheaper than paying per hour for human labor.


I've been in the business long enough to know that the suppliers of these robots are going to wring their customers for every cent of recurring revenue they can. Once the kitchen is literally built around and dependent on them, they've got your nuts in a vise and they'll gleefully squeeze as hard as they can.


I imagine these things will break all the time, and have restrictive contracts on who can repair them at high dollar figures, see Mcdonalds ice cream machines X 100.


How did that end up working out for the mcflurry machine robot they already have installed?


Except that the robot makers aren't stupid. As with medical equipment, they are going to make the hardware/software a subscription not a one-time payment.


Restaurants are thin margin business because wages for consumers haven't risen either, even as boardmember payouts have skyrocketed.


>even as boardmember payouts have skyrocketed.

how much % does executive/board make up of total expenses? They might seem big on an absolute basis but I doubt they're the reason restaurants have thin margins.


What are you arguing? That restaurants are getting squeezed by their suppliers? And btw Americans eat out more frequently now than just about any other time in history.


It's already razer thin margins. Higher sales doesn't fix that.


Only outside the USA.




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