>> The author didn't explain "how the scammer was texting her".
In a comment on the article replying to someone pointing this out the author explained that she was receiving iMessages and not simple texts. The scammers identified an email address linked to her icloud account when trying to reset the phone and set her iMessages to that email address.
In a comment on the article replying to someone pointing this out the author explained that she was receiving iMessages and not simple texts. The scammers identified an email address linked to her icloud account when trying to reset the phone and set her iMessages to that email address.