Let's just say I've seen their (internal) bug trackers.
TLDR; you couldn't be more wrong.
When OSS software has bugs, at least someone with an interest in the issue and the skills can do something about it.
For closed source software nobody can. Even the people working at the resp. company who are developers rarely or never decide about priorities.
And as an added hurdle, adding features always has higher priority as it drives sales.
Let's just say I've seen their (internal) bug trackers.
TLDR; you couldn't be more wrong.
When OSS software has bugs, at least someone with an interest in the issue and the skills can do something about it.
For closed source software nobody can. Even the people working at the resp. company who are developers rarely or never decide about priorities.
And as an added hurdle, adding features always has higher priority as it drives sales.