Oh, half the fun is the sales calls. It’s very much something I can delegate off to a person on my team, but this is relatively new and so the volume is not that large yet. I also really enjoy them!
I treat these more as discovery sessions than anything else. It’s also how I’ve landed on the exact pricing points I have - talking to people, especially when early, is a great experience.
There’s also something to be said about showing prices only in calls - people hate it here (or in general), but there is value to showing the price at the end of the call and not at the start. You get to show the thing to the person, get them excited, and then the price point looks a little different.
The trick is tailoring the sales call to the person - if I can convince them that they should keep me around since I provide a good service, they might pay the price.
Also, there are always discounts as the guy above mentioned;)
As an aside, what I normally do is reply to each form submission with a personal video and an overview (albeit a short one) of what I think the project should look like given their demands. I then drop a price and get on a call, if they want to.
Many do! And the ones who don’t still get a taste of how I think like and perhaps want to talk some more about other things - this is a side-business productized service; I mainly contract with technical startup companies to do their GTM.
It’s actually looking like it’d be a pretty decent lead funnel for that too!
Man, going out on my own was a great fucking decision.
I treat these more as discovery sessions than anything else. It’s also how I’ve landed on the exact pricing points I have - talking to people, especially when early, is a great experience.
There’s also something to be said about showing prices only in calls - people hate it here (or in general), but there is value to showing the price at the end of the call and not at the start. You get to show the thing to the person, get them excited, and then the price point looks a little different.
The trick is tailoring the sales call to the person - if I can convince them that they should keep me around since I provide a good service, they might pay the price.
Also, there are always discounts as the guy above mentioned;)