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Legal protection is nice, but it can be circumvented, like the Lufthansa fiasco showed: https://svedic.org/travel/screwed-by-lufthansa-german-govern...

Since then, I always try to book plane tickets with PayPal. It is a bit ironic that as an EU citizen, I was screwed by EU company (Lufthansa), EU politicians (German government), but saved by a private US company (PayPal) :D




Selling vouchers where you know some of them will go unused should be straight up illegal. It's fraud imo - taking money without actually providing a service. At the very least they should be automatically refunded after a reasonable time period.




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