Not very hard but they should prefer big fat clients over tiny ones. Google products are at the top of my list of things to avoid. I don't have time for their endless work for free assignments. I'll reluctantly use their services if they are just to good but I keep in mind I'm not client material.

I hear of zoho for the first time, it apparently has 100m users. I hear they have actual support. There are employees on this page answering questions, or should I say busting myths? I haven't seen any of their products and it already sounds superior.