Westfield's basically the only company left making money on malls, because they made a crucial observation: The anchor store is dead. Sears, Macy's, etc., they're in direct competition with Amazon, and they're losing their shirts. Most malls had made huge concessions to these anchor stores, operating under the assumption that they were why anybody goes to the mall, but Westfield pushed the opposite: People go to the mall when they want attainable luxury. People going to the mall in the 21st century aren't going there because they need something specific. People go to the mall to see a wide assortment of luxuries, recreational activities, and food options, so that they can treat themselves a little. Board game shops, brand-specific retailers like Doc Martin or Abercombie, Lego stores, jewelers.
And it works. Walking around Valley Fair (Westfield's flagship location in San Jose) is fun. You can wander the place for a good long time, being presented with a seemingly never ending array of frivolous luxuries, and even if you don't end up buying any clothes or jewels or whatever, you can swing by the food vendors for some fancy ice cream at Salt 'N Straw.
And it works. Walking around Valley Fair (Westfield's flagship location in San Jose) is fun. You can wander the place for a good long time, being presented with a seemingly never ending array of frivolous luxuries, and even if you don't end up buying any clothes or jewels or whatever, you can swing by the food vendors for some fancy ice cream at Salt 'N Straw.