The article is about Hertz renting out Teslas in the US. That's what I was talking about, and that's what I thought you were talking about because you didn't mention that your experience was based on renting a different brand of EV in a different country.

Teslas work fine with 3rd party chargers. It's just that (as you noticed with your Polestar rental) 3rd party chargers are inconvenient and tend to be poorly maintained.