I was a vultr user for years. I’ve spent thousands of dollars on their services.
When I was setting up my email server I requested to have port 25 opened, but instead of getting it opened I got some copy pasta reply from some senior director, how it can’t be done…
I moved to Hetzner, after 1 month and after the first bill was paid, I requested the same port opened and immediately it was opened.
When was this? My request to get outgoing port 25 opened was approved without questions in a couple of hours back in 2017-ish. (since re-blocked because I changed server)
I assume you submitted the ticket after seeing their support page, and mentioned why you were sending email.
When I was setting up my email server I requested to have port 25 opened, but instead of getting it opened I got some copy pasta reply from some senior director, how it can’t be done…
I moved to Hetzner, after 1 month and after the first bill was paid, I requested the same port opened and immediately it was opened.