Generating revenue through the creation of value via innovation is great; using dark ux patterns to extract revenue from a captive user base, not so much.
I think in cases like postman, people don’t like when features they previously had used for free suddenly comes with a price tag; rather than innovate and create new value that is worth paying for, some companies are opting to take away features user previously had. Yes, they own/control the software and want to make money , which fine, but they created a dissatisfying user experience as they tried to coercively move users into their cloud offering, wether they wanted to or not, and regardless if it provided user value. After they did that, they shouldn’t be surprise a portion of their user base decide to ditch the product and complain about the experience. This is compounded by the fact that they leveraged the contributions of an open source community, and at the same time there are other options freely available that aren’t locked into a proprietary cloud login.
I think in cases like postman, people don’t like when features they previously had used for free suddenly comes with a price tag; rather than innovate and create new value that is worth paying for, some companies are opting to take away features user previously had. Yes, they own/control the software and want to make money , which fine, but they created a dissatisfying user experience as they tried to coercively move users into their cloud offering, wether they wanted to or not, and regardless if it provided user value. After they did that, they shouldn’t be surprise a portion of their user base decide to ditch the product and complain about the experience. This is compounded by the fact that they leveraged the contributions of an open source community, and at the same time there are other options freely available that aren’t locked into a proprietary cloud login.