> If I gave these requirements to my parents they'd go to a random computer shop and come back with probably a random 13 or 15 inch DELL.
And if I did that, they'd also come back with that DELL - and then I'd be stuck doing tech support for them for however long the thing lasts. I cannot begin to count the number of times they've gone and bought some junk computer that they got upsold on.
This is not an experience unique to me, either. The non-Apple laptop segment is (mostly) a broken experience in comparison.
> And if I did that, they'd also come back with that DELL - and then I'd be stuck doing tech support for them for however long the thing lasts.
I stopped doing tech support for family members using Windows. THAT was the main reason they changed to Mac. And now, hardly do any support for them at all.
The key is to treat Windows users like children and lock it down with an administrator password. You’d be amazed how well Windows holds up over the years if you just prevent them from installing whatever random bullshit they find.
And if I did that, they'd also come back with that DELL - and then I'd be stuck doing tech support for them for however long the thing lasts. I cannot begin to count the number of times they've gone and bought some junk computer that they got upsold on.
This is not an experience unique to me, either. The non-Apple laptop segment is (mostly) a broken experience in comparison.