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>No amount of 'report a problem' tickets have resolved this and it's been going on for years now.

Have you tried submitting a correction to the map itself [1] [2]? It may take a while (not sure about Google Maps, but I submitted some corrections to OpenStreetMap a while ago and it took a couple of months before they were reflected in my Garmin GPS) but hopefully should eventually resolve the problem.

Alternatively, there are other means of manipulating Google Maps, such as fake traffic jams [3] that will dynamically reroute traffic around it.

[1] https://support.google.com/maps/answer/10271004?hl=en&co=GEN...

[2] https://support.google.com/maps/thread/124271401/how-to-i-ge...

[3] https://www.theguardian.com/technology/2020/feb/03/berlin-ar...



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