> The result would be a de facto ban on AI chatbots, because nobody knows how to get them not to make stuff up.
If, instead of a chatbot, this was about incompetent support reps that lied constantly, would you make the same argument? "We can't hire dirt-cheap low-quality labor because as company representatives we have to do what they say we'll do. It's so unfair"
It isn't supposed to be a company representative, it's supposed to be a chatbot.
If Microsoft puts ChatGPT on Twitter so people could try it, and everybody knows that it's ChatGPT, and then it started offering companies free Windows licenses, why should they have to honor that? It's obvious why it might do that but the purpose of letting people use it wasn't so it could authorize anything.
If the company holds a conference where it allows third party conference speakers to give talks, which everybody knows are third parties and not company employees, should the guest speakers be able to speak for the company? Why would that accomplish anything other than the elimination of guest speakers?
If, instead of a chatbot, this was about incompetent support reps that lied constantly, would you make the same argument? "We can't hire dirt-cheap low-quality labor because as company representatives we have to do what they say we'll do. It's so unfair"