Most credit unions (and most banks) buy their software from one of a couple “bank in a box” vendors. Fiserve is an example.
There is very little incentive for these large vendors to innovate so their software tends to feel 2 or 3 generations behind the bigger banks (or even more so the innovative credit unions).
There is very little incentive for these large vendors to innovate so their software tends to feel 2 or 3 generations behind the bigger banks (or even more so the innovative credit unions).