I think there's some segment of folks that get snatched up into the weird false pretense that a modern day turbotax filing is less than (at worst, once one factors personal time cost in) a decent tax person even at one of the, shall we say, 'established turn and burns'[0]
That said, TurboTax did hit a specific level of 'eww' when I started seeing the refund option of a debit card (of course for some stupid fee that, if nothing else, provides some transparency to their kickback from the issuer).
I'm going to be doing what might be my last filing with them this year; it's easier for the purposes of history/other events but after that, it's gonna be my Fiancee's CPA.
Originally, I got 'started' when it was a desktop app only, and the user limit was very graceful, my parents and all of my siblings could benefit from that one yearly purchase...
Come to think of it, we should probably capture that date in the historical timeline of Enshittification.
And, yaknow, I'll ask my dad this weekend how he's doing his taxes this year. I'm honestly curious if he's finally fed up with their antics too... (It's a high bar; in the past he learned the basics of virtual machines to use some of his old-school software/tools, it's a beautiful level of curmudgeonry. OTOH my siblings have good CPAs.)
[0] - Not to be confused with some of the weird 'chop shop' Tax places I have seen around me in the past, sort of 'pop-ups' with a statue of liberty wearing person or 'wacky inflatable arm-flailing tube-man' to help drive business in.
Not shady, neither is it free, but about as close as you can get AFAIK for online filing. For what it is (a web forms app, with careful explainers), it's pretty good!
I've used tax pros and honestly, my finances are not complex enough to get a good benefit off the extra cost. I used H&R block one year, and really didn't think they knew any more about tax filing than I did. They got confused at all the same line items I did.
> I used H&R block one year, and really didn't think they knew any more about tax filing than I did. They got confused at all the same line items I did.
I mean... H&R Block is in some ways the Firestone of accounting. Sometimes there's a diamond in the rough of their 'regular' workers [0] but you never know what you're gonna get unless you happen to wind up in the right circumstances where you can build trust with one of their people that happens to stick [1]
[0] - Had a friend who could get one of H&R Block's folks to do the whole deed for 'non complicated'[2] starting with a pile of receipts/medical bills/etc and 90$ for people they liked, and yes they'd do their proper professional duty in the process. Frankly given the time investment that's a steal.
[1] - In my case, it was a guy at a local shop who had his WRX parked outside every time that was some level of manager. Always happy to give proper treatment, never afraid to say 'take it to the dealer' (i.e. more qualified people) if it was out of their comfort zone. Compare and contrast to a different shop, where after some 'changes' managed to mess up an oil change, and the 'fix' for the bad oil change... [3]
[2] - I want to be clear that non-complicated is not the trivial 'oh sure okay' here, they may or may not have had a hand in pointing out said friend's parent was doing some... 'minor some student loan fraud'. But if you had additional properties or other weird situations... If I remember they had their own sort of menu and everything. Very smartly done.
[3] - I had to re-replace a <6 month old timing belt in the process, but frankly the engine needs a rebuild now, it lost 2-5MPG from that one incident.
That said, TurboTax did hit a specific level of 'eww' when I started seeing the refund option of a debit card (of course for some stupid fee that, if nothing else, provides some transparency to their kickback from the issuer).
I'm going to be doing what might be my last filing with them this year; it's easier for the purposes of history/other events but after that, it's gonna be my Fiancee's CPA.
Originally, I got 'started' when it was a desktop app only, and the user limit was very graceful, my parents and all of my siblings could benefit from that one yearly purchase...
Come to think of it, we should probably capture that date in the historical timeline of Enshittification.
And, yaknow, I'll ask my dad this weekend how he's doing his taxes this year. I'm honestly curious if he's finally fed up with their antics too... (It's a high bar; in the past he learned the basics of virtual machines to use some of his old-school software/tools, it's a beautiful level of curmudgeonry. OTOH my siblings have good CPAs.)
[0] - Not to be confused with some of the weird 'chop shop' Tax places I have seen around me in the past, sort of 'pop-ups' with a statue of liberty wearing person or 'wacky inflatable arm-flailing tube-man' to help drive business in.