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What's wild is that it's not like they're matching industry norms. Most of the other big streaming platforms are far less chaotic and confusing. Even the shitty new "Max" interface is better than Netflix. It's the only one I will not use to just browse, I only open it with a purpose because the UI is so unpleasant.


> Even the shitty new "Max" interface is better than Netflix

I have to disagree. I don't love the Netflix interface, but Max is truly terrible. It is egregiously slow and it's difficult to locate the things that I want. And when the thing I want happens to be highlighted at the top of the homepage, it's always a dumb "just play more of this" instead of a link to the show info page, which almost always plays the end credits of the last episode I watched, and it takes 60 seconds to load that, then another 60 seconds to start the correct episode when I find it. If I get a take-out burrito and sit down to watch TV and eat it, I always think to myself "I wonder if I can actually find and start a show before I finish my entire burrito," which is an exaggeration, but not by a lot. All the accumulated UI "wait for something to load" moments add up to minutes. Netflix, on the other hand, is almost always more or less instantaneous (2-3 seconds maximum per UI navigation, 5ish seconds to start streaming).




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