Yesterday I looked up 'deep tissue massage' on Google Maps and the "most relevant" review on the top result seemed legit, if a bit general (I had no reason to suspect anything). That was until the last paragraph!
If google struggles to detect and filter out obviously fake reviews, it doesn't bode well for broader society.
> Remember to stay respectful in your review while expressing your dissatisfaction with the service you received. Constructive feedback can help the business improve, even if your experience was negative
The "review" is copy/pasted straight from an LLM! Only on closer inspection, I realised the previous 3 paragraphs were between " characters!
Note that it can also be due to translation. I switch between 3 languages in my day to day life, I sometime ask ChatGPT to help me formulate something or review something I wrote. And it often adds such a note at the end if I mentioned it was for an online comment or something like that.
Oh I see. I thought they were giving general advice but that makes sense. The person could have used ChatGPT to write it for them, if language was an issue or they were in a really bad mood after the experience. I do that sometimes.
If google struggles to detect and filter out obviously fake reviews, it doesn't bode well for broader society.
https://imgur.com/a/20jLlg7