I can relate. I have had conversations about enterprise search and how it can help them especially when done with the help of embeddings + LLMs, but many do not see it as a problem. It's a classic case of people you would be selling to have hired analysts for the use case, and do not see it as a prominent problem anymore. Employees would like better search, but not as much that they would go to CTOs and vouch for it.
You can use analogies like:
1. Imagine the world before Google. Web search was a pain. <<Search for your company>> would be similarly transformative.
2. Every company has an encyclopedia - the guy who knows about the past efforts and is consulted whenever people are trying something new. Search makes that redundant and reduce times.
3. Same with repetitive work because the employees cannot find where the work was done previously.
search is a feature, and unless you address the central pain point that search solves (in terms of revenue), no one will go for it. When you do, you will end up solving the second problem about how leaders never have the issue but employees do.
You can use analogies like:
1. Imagine the world before Google. Web search was a pain. <<Search for your company>> would be similarly transformative.
2. Every company has an encyclopedia - the guy who knows about the past efforts and is consulted whenever people are trying something new. Search makes that redundant and reduce times.
3. Same with repetitive work because the employees cannot find where the work was done previously.
search is a feature, and unless you address the central pain point that search solves (in terms of revenue), no one will go for it. When you do, you will end up solving the second problem about how leaders never have the issue but employees do.