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> I mean, hard to imagine someone thinking "I'm not going to deal with Google because so-and-so's subordinates say they don't understand her strategy"

I'm not quite there, but as a heavy Firebase user who generally loves the product but who has been incredibly frustrated with a lot of the (lack of) direction of new features over the past 4 years or so, reading this post made me think "Ohhh, now it makes sense."

That is, there are basic, presumably easy-to-implement, features that have languished for years in Firebase. Part of me has wanted to go interview with Firebase just so I can get hired to fix some obvious missing feature. Now, granted, it's obviously impossible to pin this directly on this manager, and this is also a Google-wide problem, but I think the author's point is that a lot of this "directionless-ness" is a result of poor middle management.



Once I got inside Google it wasn’t long until I had the “Aha moment” and understood why Google’s new products are in turmoil.




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