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Auto manufacturers don't have the skills to design or implement good UX, and they don't have the leadership with the skills required to hire the people with the right skills.


or rather: their customers don't care and keep buying what they churn out anyway, so they have no incentive to change


I feel like the pretty massive consumer support of Apple CarPlay/Android Auto, to the point where supporting it is sometimes used as an explicit marketing element, is a sign to the contrary.


When they're all enshittified like this, what are you going to do? Be the one person without a car? That'll show 'em!


We'll find out soon enough, won't we. Or at least GM will.




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