Stockholm Syndrome was invented by a man who didn’t even talk to the people he accused of it, but simply asserted it as explanation for why former hostages were criticizing the police, while those former hostages were clearly stating that it was because the police were aggressive and irrational, escalating with acts like unnecessarily pointing guns, and generally disregarding the safety of the hostages. The only other famous case turned out to be acting under duress. It is to this date not a real psychological diagnosis.

Similarly, if you’d like to understand why people put up with Apple’s moderate abuse, maybe ask not how one might write them off as insane, but instead what their alternatives are.