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I wasn't asking for anything. I wouldn't expect much help from Sonos, and, indeed, and the OP got what I'd expect.

If pressed, I'd wish at least an aspiring boutique manufacturer like Sonos would make service manuals and replacement parts available. But again, I wouldn't expect them to do that unless they were forced to. (And it may not have been viable or cost effective for the OP in any event.)




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