Comparing it with a 5-second hand off is like one of those bar graphs that cuts off the origin to make the difference in the bars look bigger. It’s more a difference between a 15 and 18 minute delivery. Not nothing, but I don’t see a huge difference between that and someone who lives 18 minutes away.
I personally go down to meet them, but mostly because it’s faster for me to run down than wait for them to take my slow elevator.
15 minutes vs. 18 minutes - that's roughly a 17% pay cut for the driver, plus assumption of liability (for theft). I'll guess that ~100% of folks here on HN would feel themselves blatantly screwed over if they were on the receiving end of that deal.
If I was a disabled person who would have immense difficulty getting to the street and back again, I sure would hope I could pay an extra 3% or have that cost built in, because going to the street would defeat the purpose of getting delivery.
Right, but given population statistics it's a pretty safe bet that the majority of individuals involved here are not disabled in any meaningful way and are making life difficult for their delivery drivers for their own personal convenience. It's interesting to me how quick folks in the comment section are to try to take cover behind some dude in a wheelchair.
1. It doesn't matter what are the terms and conditions for this particular application, it's a topic that touches every delivery app and most give you the option to request delivery at your door and have drivers not respect it.
2. If they don't like the game they should stop playing it. If it's not worth it for them to do deliveries where they actually have to deliver, then they can look for a job that is more worth their time.
Of course it is relevant, it is what this thread is discussing.
You could say the same about anyone being underpaid or treated poorly; this is what regulation is for. These people are trying to make a living and not everyone has good job opportunities available to them.
Cite? The article seems to clearly state otherwise:
> ...representatives from both companies told Rest of World, their rules already require delivery workers to only go as far as a street-level point of contact, from which customers are asked to collect their meals.
Where I live it's definitely NOT the difference between 15 and 18 mins. I'm on the 69th floor on a tower with fairly strict security and nowhere to really park outside, so it's really more of a 10 minute (minimum) process to find parking, go through security, find the right lift (there are 10 lifts going to different floor subsets), waiting for the lift (sometimes can be several minutes if they are in use).
So basically it's a big pain in the ass for delivery people who are already not being paid a livable wage.
I personally go down to meet them, but mostly because it’s faster for me to run down than wait for them to take my slow elevator.