Both you and parent are correct. Clearly its a case of incentives, while McD has the right to manage brand exposure.
Here's my contribution. Someone downthread said other chains use Taylor with a fixed-fee service contract, which directly incentivizes Taylor to deploy quality machines.
Here's the rub: is that the complete picture?
In other words, is it possible the Taylor repair service labor fees for McD customers (and recurrence) are justified because the machines themselves are a heavy loss leader for Taylor ? And what is the cost for non-McD vendors to acquire a similar-purpose machine, with fixed fee servicing ?
That will help resolve if this issue at the core is justified, vs legal (or business) stupidity by McD corporate / malfeasance by Taylor.
Here's my contribution. Someone downthread said other chains use Taylor with a fixed-fee service contract, which directly incentivizes Taylor to deploy quality machines.
Here's the rub: is that the complete picture?
In other words, is it possible the Taylor repair service labor fees for McD customers (and recurrence) are justified because the machines themselves are a heavy loss leader for Taylor ? And what is the cost for non-McD vendors to acquire a similar-purpose machine, with fixed fee servicing ?
That will help resolve if this issue at the core is justified, vs legal (or business) stupidity by McD corporate / malfeasance by Taylor.