Office space is not good for apartments, because the floor plans are usually huge. WTC towers were (iirc) 63x63 meters large, if the rooms are 5x5 meters, you can only build usable rooms in the outer strip of the building, while the internal 53x53 square is usable only for storage, toilets and hallways, which don't require windows... and that's a huge waste of space
Well, what else are you going to do with the vacant building? Seems like it's a bigger waste not to. I guess we'll see how it turns out in NYC since they're proposing it right now.
This weeks 99% Invisible podcast is on this exact topic. The bottom line is that while it is technically possible, it is really expensive and only makes financial sense if you create luxury apartments that can charge the very highest levels of rent. Also the legal and regulation red tape is a massive problem making many projects impossible to do, even if on paper they might be viable. In most cases the most practical solution, after taking financial and regulatory considerations into account, is simply to leave the building empty and hope for a future upswing in commercial real estate.
Use it as commercial realestate, even if at cheaper price per square meter? I've seen enough louis rossmann videos to see the prices there, and bringing them down wouldn't be that bad.