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Why have hospital billing departments become more mean?

Why are credit card agencies and collections companies so cruel to the average person?

Why do airlines not give a crap about your well being?

I wonder if the author has it backwards. Americans are being kicked around by their corporations, and now they are being just as big assholes back. I know that I've learned to treat customer service people differently--not impolitely, but I am fine repeating the same request to them over and over again until they give in.

Unfortunately, this treatment bleeds over to people and businesses that don't deserve it. There's nothing wrong with screaming at a medical collections biller to leave you the fuck alone, but if you're doing that in a family-owned restaurant, then you are the asshole.



>Americans are being kicked around by their corporations, and now they are being just as big assholes back.

It might be systemic.

American style capitalism leads to individualism and an environment where most people cant afford to care for other people.




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