We run an educational blog for our saas product and we get some legit emails from readers but also a lot of the spam and some of it is scary good.
They feed in so much context that it does appear to be a real person and it ends up wasting a lot of time and honestly it's quite hurtful. We spend a lot of time sharing our stuff and these fake connections are a major turnoff.
Recently we encountered a wave of "awards shortlist" sort of emails written by AI with deep context that will cosider us for award for one easy payment! Except they always forget to tune the topic as we're not running software security service, we cover web scraping.
I feel like AI will kill email communication between strangers. It's getting so exhausting.
This may not be appropriate for your use case, but rotating the publicly facing email address when you get spam or on an interval may help here.
For example hello-XXXXX@site.com (hello-a5b84@site.com, hello-jux8k@site.com, …).
I believe most legitimate visitors send an email shortly after visiting a page with the address while spam emails often have a much longer lead time with new addresses (it takes time to get scraped, put in a database, and then get used).
However this does mean that extended communication on that address and saved addresses will not work well.
They feed in so much context that it does appear to be a real person and it ends up wasting a lot of time and honestly it's quite hurtful. We spend a lot of time sharing our stuff and these fake connections are a major turnoff.
Recently we encountered a wave of "awards shortlist" sort of emails written by AI with deep context that will cosider us for award for one easy payment! Except they always forget to tune the topic as we're not running software security service, we cover web scraping.
I feel like AI will kill email communication between strangers. It's getting so exhausting.