Same thing, as is servicenow, they're all cloud platforms angling to be the "Company OS" all coming at it from different angles. Salesforce comes in at the sales side of things, SAP invades as a finance app, and ServiceNow begins their encroachment as an IT ticketing system, but they all wanna be THE only cloud platform your company needs.
Sure but Microsoft isn’t really offering a coherent solution for general company data and processes. They have the power platform, but because there’s no happy path, best practices, laid out it requires a lot more buy in from actual engineers who don’t have a lot of love for nocode platforms.
It’s totally feasible to build a IT ticketing system in power platform. And then to build a sales/CRM solution and then also build a bunch of analytics and compliance and such for finance, but because Microsoft doesn’t have the barebones platforms there it’s a lot more work to stand up, and you end up maintaining a very custom product that is totally dependent on Microsoft not suddenly changing their pricing or deciding to kill the platform due to lack of revenue. At that point you may as well just build your own thing in actual cloud products instead of depending on the “baby proofed cloud”.
> Sure but Microsoft isn’t really offering a coherent solution for general company data and processes.
Do you have a moment to talk about our Lord and Savior Dynamics 365?
> Microsoft Dynamics 365 is a product line of enterprise resource planning (ERP) and customer relationship management (CRM) intelligent business applications
What? Microsoft is one of the biggest players in the market in this space with Dynamics 365!
I don’t have any data to back it up officially, but working in the space it seems like dynamics is taking customers from their competitors (eg SAP) fast too…
Yeah, lots of botched React integrations, misuse of Serviced Workers, nightmare security roles, just to name a few daily problems you will run into when choosing Dynamics 365!
It seems like a good solution would have clean interfaces between various pieces so they can be easily replaced. Sales, purchasing, payroll, HR, and IT stand out to me, but there may well be others.