Not weird at all. This is the problem of the modern internet.
There has always been a controversy over the relationship between success and competence.
Two-sided markets are so powerful that you can run one very poorly (e.g. craiglist…) or even actively try to run one into the ground (Musk and Twitter) and they will persist anyway, so the good luck of being in the right place at the right time can mask incompetence, particularly when that incompetence develops over time (see the Peter Principle)
If there wasn’t a powerful force keeping people into bad platforms there wouldn’t be an “enshittification” problem, because people would vote with their feet and bad platforms would immediately feel the consequences of their actions.
There has always been a controversy over the relationship between success and competence.
Two-sided markets are so powerful that you can run one very poorly (e.g. craiglist…) or even actively try to run one into the ground (Musk and Twitter) and they will persist anyway, so the good luck of being in the right place at the right time can mask incompetence, particularly when that incompetence develops over time (see the Peter Principle)
If there wasn’t a powerful force keeping people into bad platforms there wouldn’t be an “enshittification” problem, because people would vote with their feet and bad platforms would immediately feel the consequences of their actions.