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I feel like customers treating you like a bunch of fucking idiots is not gonna be a great boost to your bottom line either. Maybe if you're in a market sector where reputation doesn't matter and you don't have any competition swooping in.


The people signing the contract with Slack is not looking at the status pages, generally.


The people signing contracts ONLY look at the status page, and say everything’s fine. They don’t bother verifying it signing in.




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