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> if it doesn't fall within their day plan they'll outright tell you to cancel and then not pick up the call

One would think that some interface where the drivers set the limits where they want to go would benefit all parties here. But yeah, Uber is in very intense disagreement since they launched.

Anyway, your #2 is outright fraud. The same kind that taxis were famous worldwide for practicing, and that pushed people into applications like Uber.



Yeah usually I have Google Maps open on my phone as well, and follow the route alongside and if they do take any turns that aren't on the optimal route, I point it out. Annoying, but eh.

I only started doing that after I was scammed twice though :p





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